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TERMS & CONDITIONS:
1. Prices
The prices you see are, unless otherwise stated , List Net Prices and Uninsured. Shipping will be automatically added to your order based on Sales Value. The shipping costs are shown in the Final Order Screen.
If you live in Canada, Alaska, Hawaii or Mexico please contact our office at (954) 746-4270 for shipping charges or email us at sales@global-technologies.net . Your credit card will be only debited once your order is ready to ship.
2. Price Quotes
Big or small, our sales representatives are ready to provide you with very competitive price quotations. Contact us and let us bid today!
3. Minimum Order Value
There is no minimum order value but please bear in mind that the freight charges can make some orders uneconomical.
4. Delivery Schedule
We process your order right away. Orders are normally dispatched within 2 - 4 days. Should for some reason the product you ordered not be in stock we will send you an email confirmation highlighting the estimated delivery time. Should this not be acceptable to you, then a return email is sufficient to cancel your order.
5. Security
Your security is very important to us, orders placed on our website, are encrypted using SSL (Secure Socket Layer) technology with a high-grade encryption key which means that your information can only be decoded by Global Technologies. All transactions are protected by our VeriSign™ Certificate. You can confirm this by clicking on the VeriSign™ Seal.
6. 1-3 Years Guarantee
We unconditionally warrant our products quality. If any product is found to contain defective material or workmanship within 1-3 years of the invoice date, we will replace or refurbish the product. Please provide proof of purchase with the original invoice and call or email us in advance for an RA (Return Authorization) number. Unfortunately we cannot accept returns without the RA.
7. Return Policy
If you are dissatisfied with a product for whatever reason, simply return it to us within 10 days in the original packaging and with a copy of the invoice/packing slip for a refund. We will take it back and refund the full purchase price (S&H charges are non refundable). Please call or email us in advance for an RA (return authorization) number. Unfortunately we cannot accept returns without the RA.
8. Restocking
A 20% restocking fee applies to all products returned after the 10 day grace period. A 35% restocking fee will be charged on all merchandise returned between 20-30 days of the original ship date. Any return made after 30 days will be refused.
9. Missing or Damaged Merchandise
To ensure your order has arrived in its entirely, please check it immediately upon receipt. Count the boxes, check for damage and check the shipment against the packing slip. If any merchandise is missing or damaged, please call us promptly and we will take care of it.
10. Reaching Us
If you need to reach us, please send a mail to sales@global-technologies.net or call us toll free at: 1-888- 437-3900 or fax us at: (954) 746-4280 or telephone (954) 746-4270.
11. Volume Purchasing
We can provide additional discounts for large purchases. If you are purchasing for the GOVERNMENT, a SCHOOL or UNIVERSITY, request a QUOTE and one of our customer support associates will respond to you immediately.
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